| Maximising Your Potential |
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Monday, 03 December 2007, 09:00 - 17:00 |
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Aim: To enable front line staff to develop skills in communicating and working effectively with clients from a broad range of backgrounds
Learning Outcomes: By the end of the session, participants will understand:
- Belief system, emotions, behaviours and how collectively they affect their relationships with other people and limit their potential
- How communication can limit our potential
- How to listen to be understood to maximise potential
- Strategies to improve the quality of their communication, interaction and ability to build meaningful relationships with clients and others.
Prospective Participants: Anyone working in front line services dealing with members of the public. Course length: 1 day Facilitator: Graeme Skea, Freelance TrainerMarjory Armstrong, Freelance Trainer
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Location: Lynebank Hospital, Dunfermline
Contact:
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